Privacy settings

a. General Purposes of Processing

Provision of this Online Offer

This includes in particular enabling the use of the Online Offer.
Legal basis for processing and description of the legitimate interest: Our legitimate interest is to provide our customers and other interested parties with information about our products.

Communication Processing

This includes, in particular, processing and responding to contact inquiries via the website.

Legal basis for processing: Fulfillment of contractual and pre-contractual obligations, and our legitimate interest in being available to answer questions about our products.

Information Security

This means, in particular, identifying faults and ensuring system security, including detecting and tracking unauthorized access and attempted access to our web servers.

Legal basis for processing: Fulfillment of our legal obligations to comply with data security, and our legitimate interest in eliminating faults, ensuring system security, and detecting and tracking unauthorized access attempts or accesses.

Safeguarding and Defending Our Rights

Legal basis for processing and description of the legitimate interest: Our legitimate interest in the assertion and defense of our rights.

b. Purposes of Processing in Connection with Cookies and Similar Technologies

Cookie-based processes are integrated into this Online Offer. You can find more information on cookies and the purposes they serve in our Consent Management Platform and in section ‎‎11 “Cookie Information”.

4. Who receives your personal data and why?

a. Disclosure of Data to Third Parties

Your personal data will only be disclosed to third parties if it is necessary for the fulfillment of a contract, if we or the third party have a legitimate interest in the disclosure, if you have given your consent, or if it is necessary to fulfill a legal obligation.

We may disclose personal data to a third party in particular if:

• • We are obliged to do so due to legal requirements or by enforceable official or court order in individual cases;
  • In connection with legal disputes (with courts or our lawyers) or tax audits (with auditors);
  • In the event of a sale of the business (to the purchaser).

If data is regularly transmitted to other third parties, this will be explained in these privacy notice provisions. In the case of transmission based on consent, the explanation will be provided when consent is obtained.

b. Transfer of Data to Service Providers

We reserve the right to use service providers for the collection and processing of data. Service providers only receive the personal data from us that they require for their specific activity. Service providers may also be commissioned to provide server capacity. These service providers are generally engaged as processors who may only process the personal data of users of this online service in accordance with our instructions.

Insofar as service providers are not already named in this privacy notice, the following are such service providers:

HostPress GmbH, Bahnhofstraße 34, 66571 Eppelborn (IT service provider – hosting and support) Germany

Piwik Pro GmbH – Kurfürstendamm 21, 10719 Berlin (analytics service), Germany (Privacy Policy)

Salesforce – Salesforce Tower, 415 Mission Street, San Francisco, CA 94105 (CRM system), USA

5. When do we transfer data to countries that are not part of the European Economic Area (EEA)?

As a rule, we do not share personal data with third parties based in non-EEA countries. However, the service providers referred to in section 4b may also include service providers that transfer data outside the EEA. If this is necessary, we ensure that this data transfer is adequately secured.

As a rule, we only authorize data processing if an adequacy decision has been issued by the European Commission for the third country. Where this is not the case, we ensure the protection of your personal data through adequate safeguards for data transfer in accordance with the requirements of the GDPR, such as the conclusion of standard contractual clauses (SCC) approved by the European Commission and additional contractual guarantees with the data recipient.

6. How long do we store your data?

We store your data for as long as it is necessary to provide our Online Offer and the associated services or as long as we have a legitimate interest in continuing to store it. In all other cases, we delete your personal data, except for data that we must continue to store to fulfill statutory retention periods (e.g., tax or commercial law requirements, such as invoices).

We block data that is subject to a retention period until the period expires

7. Are you obliged to provide us with personal data?

In principle, you are not obliged to provide us with your personal data. However, the use of certain services may require the provision of personal data, such as filling out our contact form. If you do not wish to provide the data required for this, you will unfortunately not be able to use the corresponding services.

8. Log files (browser information)

Every time you use the Internet, certain information is automatically transmitted by your Internet browser and stored by us for up to 7 days to investigate faults and for security reasons (e.g., to investigate attempted attacks), after which it is deleted. Log files whose further storage is required for evidence purposes are excluded from deletion until the respective incident has been finally clarified and may be passed on to investigating authorities in individual cases.

In particular, the following information is stored in the log files:

• • IP address (Internet Protocol address) of the end device from which the Online Offer is accessed;
  • Internet address of the website from which the Online Offer was accessed (so-called origin or referrer URL);
  • Name of the service provider used to access the Online Offer;
  • Name of the retrieved files or information;
  • Date and time as well as duration of the retrieval;
  • Amount of data transferred;
  • Operating system and information on the Internet browser used, including installed add-ons (e.g., for Flash Player); and
  • HTTP status code (e.g., “request successful” or “requested file not found”).

 

9. Your Rights (Data Subject Rights)

a. How can you assert your rights?

Please use the information in the Contact section to assert your rights. Ensure that we are able to clearly identify you..

b. Your rights to access and rectification

You can request that we confirm whether we process personal data concerning you, and you have a right to access regarding your data processed by us. If your data is incorrect or incomplete, you can request that your data be corrected or completed. If we have passed on your data to third parties, we will inform them of the correction if this is required by law.

c. Your right to erasure (“Right to be forgotten”)

If the legal requirements are met, you can demand that we delete your personal data immediately. This is particularly the case if:

• • Your personal data is no longer required for the purposes for which it was collected;
  • The legal basis for the processing was exclusively your consent, and you have withdrawn this consent;
  • You have objected to processing on the legal basis of legitimate interest for personal reasons, and we cannot prove that there are overriding legitimate grounds for processing;
  • Your personal data has been processed unlawfully; or
  • Your personal data must be deleted to comply with legal requirements.

If we have passed on your data to third parties, we will inform them of the deletion if this is required by law..

Please note that your right to erasure is subject to restrictions. For example, we are not obliged or permitted to erase any data that we are still required to retain due to statutory retention periods. Data that we require for the assertion, exercise, or defense of legal claims is also excluded from your right to erasure..

d. Your right to restriction of processing

If the legal requirements are met, you can demand that we restrict the processing of your personal data.

e. Your right to data portability

You have the right to receive personal data that you have provided to us for the fulfillment of a contract or on the basis of consent in a transferable format. In this case, you can also request that we transfer this data directly to a third party, insofar as this is technically feasible.

f. Your right to withdraw consent

If you have given us your consent to process your data, you can revoke it at any time in our CMP with effect for the future. This does not affect the lawfulness of the processing of your data prior to the withdrawal of your consent..

g. Your right to object for personal reasons

You have the right to object to data processing by us for reasons arising from your particular situation, provided this processing is based on the legal basis of legitimate interest. We will then cease processing your data unless we can demonstrate compelling legitimate grounds for further processing that override your rights in accordance with the legal requirements..

h. Your right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a data protection authority. In particular, you can contact the data protection authority responsible for your place of residence or your federal state, or the authority responsible for the place where the breach of data protection law took place. Alternatively, you can also contact the data protection authority responsible for us. This is the:

Baden-Württemberg Commissioner for Data Protection and Freedom of Information
Postfach 10 29 32
70025 Stuttgart, Germany

You can find other data protection authorities in Europe through the European Data Protection Board (EDPB) website, which provides a comprehensive list of national data protection authorities along with their contact information. The EDPB website can be accessed at: https://edpb.europa.eu/about-edpb/board/members_en.

10. Contact us

For information and suggestions on the subject of data protection, please contact us or our data protection officer at: https://kanzlei-raimer.com/kontakt/.

If you would like to contact us, you can reach us as follows:

Virtual Minds GmbH
Ellen-Gottlieb-Straße 16
D-79106 Freiburg im Breisgau

info@virtualminds.de

11. Cookie Information

This website uses cookies and similar technologies (hereinafter collectively referred to as “cookies”).

a. What are cookies?

Cookies are small text files that are sent when a website is visited and stored in the browser of the user’s end device. When the corresponding website is accessed again, the browser sends back the content of the cookies, enabling the user device to be recognized. Certain cookies are automatically deleted at the end of the browser session (so-called session cookies), while others are stored in the browser of the user’s end device for a specified period or permanently and then delete themselves automatically (so-called temporary or permanent cookies).

b. What data is stored in the cookies?

Cookies do not store any data that makes you personally identifiable (e.g., names, email addresses, or IP addresses). Instead, cookies typically contain a code (so-called identifier) as well as information on the storage period and possibly certain technical features (e.g., security functions).

c. What types of cookies do we use?

Essential cookies

Certain cookies are required so that we can provide our online services securely. We use the following cookie for this purpose: